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Frequently Asked Questions
Shipping
We currently ship only within the United Kingdom. International shipping is not available at this time.
Orders are processed within 1 to 3 business days (excluding weekends and public holidays). Processing includes order verification, product checks, and packaging.
Shipping Timeframe
We aim to process and dispatch all orders within 1 to 3 business days (Monday to Friday).
Once shipped, delivery within the UK typically takes 1 to 6 business days.
12:00 AM GMT
Monday to Friday
Monday to Friday
2 to 9 business days
Shipping is free across the United Kingdom.
Once shipped, orders are typically delivered within 1 to 6 business days. Delivery times may vary slightly depending on your location and the carrier.
Yes. We offer free standard shipping on all orders delivered within the UK.
Yes, you may request an order cancellation or modification within 24 hours of placing the order. After that, your order may have entered processing and can no longer be changed.
You have the right to return products within 30 calendar days of delivery, for any reason. Items must be:
To initiate a return, email contact@ultrakick.co.uk with your order number and reason. We will provide return instructions.
For , the customer is responsible for return postage.
faulty, incorrect, or damaged items, we cover return shipping and may provide a prepaid label.